Contact Us

Seek urgent assistance for an issue in accommodation. Find out how to contact the Residence Life team and associated support services.

 

Urgent Help

In Scotland, please contact 999 for emergency Police, Ambulance or Fire Services.

Community Support Team (24 hours)                                   +44 (0) 131 667 1971  or email security24-7@ed.ac.uk

Police Scotland (non-emergency number)                          101

NHS24 (non-emergency medical advice)                             111

 

Accommodation Support Form

If you have an issue but you're not sure who to contact, use the accommodation support form to reach the most appropriate team in accommodation. 

Accommodation Support Form (MyEd login required)

 

Report + Support

Report and support is a platform provided by the university for reporting distressing situations related to sexual violence, harassment, domestic abuse, stalking and more. 

Report + Support University of Edinburgh 

Residence Life Central Team 

Central team working hours are Monday - Friday 8am-8pm but we are still contactable out of hours via our Community Support Team. We are ready and happy to help, so please don't hesitate to get in touch. 

Parents, supporters and colleagues from across the university are welcome to contact us with any concerns they have about a resident. We can't always provide an update on how a resident is doing, but we always act quickly and discreetly on information shared. 

 

Residence Life Generic Contact Details

Phone (8am-8pm): +44 (0) 131 651 2004 

Phone (out of hours): +44 (0) 131 667 1971 

Email: reslife@ed.ac.uk

Visit: Residence Life

           The University of Edinburgh

           3 South College Street

           Edinburgh

           EH8 9AA

Find us on campus

Associated Support Services 

Internet issues in accommodation?

ResNet information

 

Thinking of applying for accommodation? Have questions about facilities or want to report a repair? Or want to learn more about rent payments? 

Accom.ed.ac.uk useful contacts

 

Services provided by the University and throughout Edinburgh to support your physical and mental wellbeing:

Health & Wellbeing 

 

Free impartial advice and information from the Student Association:

The Advice Place